lovingpetsproductsmall ships to addresses within the United States. We do not ship internationally at this time. Orders are usually processed within 1-2 business days after payment is confirmed. Business days are Monday through Friday, excluding federal holidays in the United States.
Once an order leaves our facility, delivery within the United States usually takes 3-5 business days. The exact time may vary by destination, weather, carrier delays, and other circumstances outside our control.
Shipping is free for all orders shipped within the United States. We do not add handling fees at checkout. We work with major carriers and may select the carrier based on the delivery address, package size, and service availability. The carrier assigned to your order may vary.
When your order ships, we will send tracking information to the email address you provided. Please make sure your shipping address is correct before placing the order. If you notice an error, contact us as soon as possible at info@lovingpetsproductsmall.com or +1 989-330-5254. If the order has not shipped, we will try to update the address. If it has already shipped, we may not be able to change it.
Because we ship within the United States, customs duties are not normally applicable. Any delivery issue should be reported to us within 7 calendar days of the tracking status showing delivered, so we can review the matter with the carrier.