lovingpetsproductsmall respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. The data controller is lovingpetsproductsmall, 3986 Halter Lane, East Lansing, Michigan 48823, United States. You can contact us at info@lovingpetsproductsmall.com or +1 989-330-5254.
Information we collect:
- Contact details such as name, email address, phone number, and shipping address.
- Order details such as products purchased, order value, and delivery information.
- Payment information. Payments are processed by third-party payment providers. We do not store full card numbers on our servers.
- Device and usage information such as IP address, browser type, pages viewed, and approximate location.
- Communications you send to us, including emails and contact form messages.
How we use information:
- To process and ship orders.
- To provide customer service, handle returns, and process refunds.
- To prevent fraud and maintain website security.
- To comply with legal and tax obligations.
- To improve our website, products, and services.
- To send order updates and, where allowed, marketing messages. You can opt out of marketing messages at any time.
Sharing:
We share information only when needed. This may include payment processors, shipping carriers, website hosting and IT providers, fraud prevention services, and professional advisers. We may also share information if required by law or to protect our rights. We do not sell personal information.
Cookies:
We use cookies and similar tools to keep the website working, remember preferences, and understand basic website usage. You can control cookies through your browser settings. Disabling some cookies may affect how the website works.
Your rights:
If you are in the European Economic Area, you may have rights under the General Data Protection Regulation, including access, correction, deletion, restriction, objection, and portability. Our legal bases for processing include performance of a contract, compliance with legal obligations, legitimate interests, and consent where required.
If you are a California resident, you may have rights under the California Consumer Privacy Act, including the right to know, access, delete, and correct personal information, and the right not to be discriminated against for exercising these rights. We do not sell personal information.
To make a request, contact info@lovingpetsproductsmall.com. We may need to verify your identity before responding. You may also have the right to complain to your local data protection authority.
Retention:
We keep personal information only as long as needed for the purposes described above, including order records, legal, tax, and dispute resolution needs.
Children:
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Updates:
We may update this Privacy Policy. The date at the top shows the latest version.