We want you to be comfortable with your purchase. If something is not right, you may request a return within 30 calendar days after delivery.
To be eligible for a return:
- The item must be unused.
- The item should be returned with its original packaging.
- If the item has a quality issue, please contact us with photos and a short description so we can review it and give you return instructions.
Return shipping is free, and we do not charge a restocking fee. Please contact us before sending anything back. We will provide the return steps and the return address. The return address is:
3986 Halter Lane, East Lansing, Michigan 48823, United States.
After we receive your return, we will inspect the item. If it meets the return conditions, we will process the refund within 1-2 business days. The refund will be sent to your original payment method. Your bank or payment provider may take an additional 7-10 business days to post the refund to your account. The time can depend on the payment method and the provider’s own processing schedule.
If you have questions about a return, email info@lovingpetsproductsmall.com or call +1 989-330-5254 during our service hours: Monday – Friday, 9:00 AM – 6:00 PM Eastern Time.